ACCESSIBILITY STATEMENT
Blackhills CSA is committed to ensuring that our website and services are accessible to as many people as possible, including those with disabilities. We aim to meet the requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and to follow best practices in inclusive design.
Using Our Website
We want everyone to be able to access and use our website, regardless of technology or ability. Our site aims to:
Use clear, simple language
Be navigable by keyboard and screen readers
Work well with screen magnification and speech recognition tools
Allow users to adjust text size and contrast through browser settings
Use descriptive text for links and alternative text for images
If you find any part of the website difficult to use, please contact us—we’re always looking to improve.
What We Know Might Not Be Fully Accessible
Some parts of the website may not fully meet accessibility standards yet, such as:
Some older PDF documents that may not be fully screen-reader friendly
Certain visual elements (e.g. map embeds or third-party booking widgets) that may have limited keyboard access
Occasional missing alt text on decorative images
We are reviewing and updating content regularly to address these issues.
What We Know Might Not Be Fully Accessible
Some parts of the website may not fully meet accessibility standards yet, such as:
Some older PDF documents that may not be fully screen-reader friendly
Certain visual elements (e.g. map embeds or third-party booking widgets) that may have limited keyboard access
Occasional missing alt text on decorative images
We are reviewing and updating content regularly to address these issues.
How to Request Content in an Alternative Format
If you need any information from this website in a different format—such as accessible PDF, large print, easy read, audio recording or braille—please contact us:
Email: [Insert contact email]
Phone: [Insert phone number, if available]
Postal Address: [Insert site address if applicable]
We’ll respond to your request as soon as possible and aim to reply within 5 working days.
Accessibility on Our Site
We strive to make the physical Blackhills CSA site as accessible and inclusive as possible. This includes:
Level access paths to key areas
A sensory garden designed for neurodiverse and disabled visitors
Step-free spaces for workshops and volunteering activities
Assistance for visitors with additional needs—just let us know in advance
We’re happy to work with you to ensure your visit is safe, comfortable, and enjoyable.
Reporting Accessibility Problems
We’re always working to improve accessibility. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us directly so we can put things right.
Enforcement Procedure
If you contact us with a complaint and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):