Privacy Policy
At Blackhills CSA, we are committed to protecting your personal information and being transparent about how we use it. This privacy policy explains what data we collect, how we use it, and your rights.
Who We Are
Blackhills CSA is a community food growing project based near Swansea. Our website provides information and booking options for our veg box scheme, community workshops, wood-fired sauna hire, and volunteering opportunities.
If you have any questions about this policy or your data, you can contact us at:
Email: blackhillscsa@hotmail.com
Address: Werganrows Farm, Swansea SA2 7JS
What Information We Collect
We may collect and store the following personal data when you:
Sign up for our newsletter – Name and email address
Subscribe to a veg box via Ooooby – Name, address, contact details, and payment info (note: payment data is handled securely by Ooooby and not stored by us)
Book onto a workshop – Name, contact details, and any access or dietary needs you choose to share
Hire our wood-fired sauna – Name, contact details, booking time/date, and relevant safety or access information
Volunteer or contact us – Name, email, and any information you provide in your enquiry
We also collect basic anonymous data (e.g. browser type, pages visited) using cookies to improve our website.
How We Use Your Information
We use your personal data to:
Send updates or newsletters you’ve subscribed to
Manage bookings for veg boxes, workshops, and sauna hire
Ensure safety and smooth operation of on-site experiences
Respond to enquiries or feedback
Maintain accurate records for operational and reporting purposes
Improve our services and website
We do not sell or share your personal data with third parties for marketing. We may use trusted service providers (e.g. booking platforms or email software) solely for delivering the services you’ve requested.
How We Keep Your Data Safe
We use secure digital systems to store and manage personal data and limit access to authorised personnel only. We retain data only as long as necessary for the purpose it was collected and in line with legal obligations.
Your Rights
Ask for corrections to inaccurate or incomplete information
Request deletion of your data (unless we need it for operational or legal reasons)
Withdraw consent from marketing emails at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details above.
Cookies
Our website uses cookies to improve performance and understand how people interact with it. You can manage your cookie preferences through your browser settings.
Updates to This Policy
We may occasionally update this privacy policy to reflect changes in services or regulations. Updates will be posted on our website, and we may notify you directly where appropriate.